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Photos

Capture your zip line canopy tour or treetop adventure with one of our photo packages. On the zip line canopy tour, pictures are taken by our guides throughout the tour. During treetop adventures (at participating locations), photos are taken early in your experience. Photos are available by electronic download following your tour or can be purchased in a variety of formats later in the day at gallery.arbortrek.com.

For more information about our photo packages, review below or call our offices.

 

I ALREADY WENT ON MY TOUR

If you purchased a photo tour package with your tour booking or immediately following your tour, instructions will be sent to your e-mail to explain the download process.  If you have not received the e-mail within 24 hours of your tour departure time, please contact our offices between 9am and 5pm or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. and we will work with you to get you the information you need to download your files.  
Vermont (802) 644-9300  -  Tennessee (615) 499-5779

 

VIEW AND PURCHASE PHOTOS AT GALLERY.ARBORTREK.COM

Tour photos are easily found and viewed at gallery.arbortrek.com.  If you wish to purchase photos, a variety of packages and options are also available ranging from single prints to digital downloads and printed keepsakes.  Package options are only available when viewing the site from a desktop or laptop computer.  

Visit gallery.arbortrek.com

 

FREQUENTLY ASKED QUESTIONS (FAQs)

Q.  Are tour photos available on Facebook?

A.  From January 2011 to May 2017, our guides posted photos to Facebook following every tour.  These photos were complimentary.  No timeline has been set as to when photos will be removed.  As of May 2017, photos posted in January 2011 remain available on facebook.com (if you are willing to scroll and wait).  As of June 12, 2017, photos will no longer be made available on Facebook.  While we found this to be a value-added service for some, the volume of photos and number of posts required to add the photos became cost-prohibited.  In the face of growing costs for the photos and labor to provide support, a decision was made to move to fee-based photo packages.

Q.  How much do the photos cost?

A.  Electronic photo packages can be added to your tour.  If you package the photos with your tour during booking, the cost is $9.95/reservation plus taxes and fees.  The cost immediately following the tour is $19.95/reservation.   Photos can also be purchased at gallery.arbortrek.com in a variety of formats including as prints, electronically, or on memorabilia.

Q.  Can I take my own camera?

A.  Participants may bring their own camera on the tours and take photos provided that the act of taking photos does not interfere with the experience of other guests or present safety concerns.  Participants must have both hands free when traversing zip lines and crossing bridges.  Participants who wish to obtain point-of-view (POV) video or images while on the tour should bring a GoPro or similar camera with a chest, wrist, or helmet mount.  ArborTrek recommends the use of small, digital cameras with wrist straps or retainer straps.  We discourage the use of camera phones, tablets or other imaging devices which do not have a lanyard or solid attachment point.  ArborTrek Canopy Adventures cannot be responsible for damage to or loss of personal electronics, cameras, or possessions brought on to the tour by participants.  Cameras may be damaged by fall from heights, collision with other objects, course elements, guides, or other participants, weather, or other means.  Tours will not be halted to retrieve dropped cameras or personal possessions.  

Q.  I cannot find my photos online?

A.  To best assist you in finding your photos, we recommend following these steps.  

GALLERY.ARBORTREK.COM.  Galleries are loaded by tour in chronological order using the format YYMMDD HHMM Guide & Guide or YYMMDD HHMM TTOC for Self-Guided Adventures.  Enter you tour date using YYMMDD in the search box to limit the search options.

PURCHASED PACKAGES.  Please contact us at our offices between 9am and 5pm or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.  if you did not receive an e-mail following your tour.  Vermont (802) 644-9300  -  Tennessee (615) 499-5779

Note: Over the course of a single year, our guides shoot, process, and upload as many as 80,000 to 100,000 images.  While lost albums are rare, technical issues, processing glitches, and accidents do occur.  ArborTrek Canopy Adventures makes no warranties or represntations to the quality or availability of photos.  If albums are lost, ArborTrek will refund those individuals who purchased electronic downloads.  

Q.  Can I purchase the raw, high-quality images?

A.  High-resolution, printmarked can be purchased at gallery.arbortrek.com or through electronic download at ArborTrek.  Please note, all photos are printmarked with the ArborTrek logo.  We do not retain non-printmarked photos.  Photos can be purchased in a variety of print sizes, coatings, and as keepsakes.  Packages are available on the site if you are using a desktop or laptop.  Options are limited on mobile devices.

Q.  Can you e-mail me the photos?

A.  Yes, all photos are loaded to our cloud server after they are received and processed.  Electronic download packages are available before and after the tour.  If you forgot to order on the day of the tour, please visit gallery.arbortrek.com or call us between 9am and 5pm.    Vermont (802) 644-9300  -  Tennessee (615) 499-5779

Q.  I hate my sister-in-law (ex-girlfriend, spouse, boss, etc.), I want all of the photos with her and I in it together removed?

A.  We're sorry you dislike your sister-in-law (ex-girlfriend, spouse, boss, etc.), but this is not a service we offer.  

Q.  My boss found out I lied to him/her about my wife's father passing because he saw photos of me zip-lining at ArborTrek on Facebook.  You cost me my job. What are you going to do for me now?

A.  We encourage telling the truth.   If you send us your father-in-law's and wife's e-mail and contact information, we would be happy to break the news to them.  If your boss was mad, we imagine they will be too.

Q. When I went on my tour, I was charged for multiple photo packages?

A. Please call our offices or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions regarding billing.

Q. I do not want my photo taken.  Can you not take my photo?

A. Please approach your guide prior to the tour and request he/she not take your photo. 

        

Latest News

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ArborTrek Canopy Adventures Contact Form
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802.644.9300
615.499.5779
Directions to ArborTrek
1239 Edward Rd.
Jeffersonville, VT 05464
GPS: 44.59745,-72.800496